Mission Statement of the Federal Office of Administration

The following guidelines apply to us:

• We act in an entrepreneurial manner. We engage in competition and strive to take the lead.
• We create potential for action, which we use and extend in the best interests of our partners. We take responsibility.
• We carry out our tasks effectively and efficiently. We aim at delivering quality according to our clients’ wishes. Building on our experience, we constantly produce improvements and innovations that can act as a model.
• We deliver high-quality services and take up challenges. We open up new tasks through performance, creativity and flexibility: we recognize where demand lies and offer solutions.
• We acquire the latest knowledge and share it with others. We collaborate with scientific institutions and businesses.
• We present ourselves as a valuable partner through active public relations work.
• Through respect, integrity and reliability, we create a working atmosphere which fosters commitment, individual responsibility and team spirit.
• We interact openly and honestly with one another, address conflicts and solve them.
• Anyone who wants to assume a leading role carries special responsibility.
• We demand a lot of ourselves and others, and we also want to give and obtain encouragement.
• Due to our technical, organizational and IT-related competence, we are a driving force for the reform process in the public administration.

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