The Federal Office of Administration provides a comprehensive portfolio of modernization services to national authorities and grant recipients, but also to authorities in other European partner states, including support and the transfer of knowledge on methods in the areas
In the framework of projects with our clients and private businesses, this offer is supplemented in the fields of organization and IT consultancy as well as process-oriented guidance, by services of external providers that can be requested by federal authorities against payment. In the Central Office for Consultancy Requests, incoming requests are analyzed, coordinated and managed.
We are fully committed in all our services to strengthening and consolidating the idea of administrative modernization. This requires an efficient and state-of-the art use of resources and a distinctive service approach in the terms of increased orientation towards clients. Our slogan is "From administration for administration".
The agreed concrete consultancy services are laid down in a service agreement which constitutes the "contract". We perform the service itself directly at the client’s workplace. BVA teams act as neutral experts, specifically integrating the area of examination in projects in order to develop tailor-made solutions and guarantee a transfer of know-how. Another objective is to help the clients help themselves in the medium term.
The duration of such a project – and with it, the work of the team on the site – can take a few weeks to up to one year, depending on the mission. Moreover, consultancy on methods or quality assurance of the client’s project results are possible, if desired.