Personnel costs and incidental personnel costs
The Central Service Center (Dienstleistungszentrum, DLZ) of the Federal Office of Administration (Bundesverwaltungsamt, BVA) performs a variety of cross-sectional services for more than 90 federal institutions and grant recipients. These include administrative tasks in earnings and allowance matters as well as in the fields of travel management, expenses and preparation.
In order to fulfil its tasks, the DLZ relies on consistently business-oriented procedures. Bringing together central cross-sectional tasks in a central service center specialized exactly in these services allows client authorities to concentrate solely on their core tasks. Permanent, named contact partners can provide them with information on all technical questions.
Besides, the DLZ allows the use of modern IT, which is often economical up from an amount of use that is seldom reached in single agencies. Permanent quality controls ensure and optimize the work of the DLZ and guarantee a high degree of professionalism and quality in all fields of services at short processing times and decreasing costs.
An evidence of the quality of DLZ services is the large number of DLZ clients, including various ministries, constitutional organs, agencies, foundations, and grant recipients, that make use of the services provided by the DLZ throughout the Federal Republic and crossing departmental boundaries.
For further information please visit: www.dienstleistungszentrum.de (DE).