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Verwaltungsdienstleistungen

Cen­tral Ser­vice Cen­ter of the Fed­er­al Gov­ern­ment

Per­son­nel costs and in­ci­den­tal per­son­nel costs

The Cen­tral Ser­vice Cen­ter (Di­en­stleis­tungszen­trum, DLZ) of the Fed­er­al Of­fice of Ad­min­is­tra­tion (Bun­desver­wal­tungsamt, BVA) per­forms a va­ri­ety of cross-sec­tion­al ser­vices for more than 90 fed­er­al in­sti­tu­tions and grant re­cip­i­ents. These in­clude ad­min­is­tra­tive tasks in earn­ings and al­lowance mat­ters as well as in the fields of trav­el man­age­ment, ex­pens­es and prepa­ra­tion.

Logo des Dienstleistungszentrums

In or­der to ful­fil its tasks, the DLZ re­lies on con­sis­tent­ly busi­ness-ori­ent­ed pro­ce­dures. Bring­ing to­geth­er cen­tral cross-sec­tion­al tasks in a cen­tral ser­vice cen­ter spe­cial­ized ex­act­ly in these ser­vices al­lows client au­thor­i­ties to con­cen­trate sole­ly on their core tasks. Per­ma­nent, named con­tact part­ners can pro­vide them with in­for­ma­tion on all tech­ni­cal ques­tions.

Be­sides, the DLZ al­lows the use of mod­ern IT, which is of­ten eco­nom­i­cal up from an amount of use that is sel­dom reached in sin­gle agen­cies. Per­ma­nent qual­i­ty con­trols en­sure and op­ti­mize the work of the DLZ and guar­an­tee a high de­gree of pro­fes­sion­al­ism and qual­i­ty in all fields of ser­vices at short pro­cess­ing times and de­creas­ing costs.

An ev­i­dence of the qual­i­ty of DLZ ser­vices is the large num­ber of DLZ clients, in­clud­ing var­i­ous min­istries, con­sti­tu­tion­al or­gans, agen­cies, foun­da­tions, and grant re­cip­i­ents, that make use of the ser­vices pro­vid­ed by the DLZ through­out the Fed­er­al Re­pub­lic and cross­ing de­part­men­tal bound­aries.

For fur­ther in­for­ma­tion please vis­it: www.di­en­stleis­tungszen­trum.de (DE).